Sample Testing Services

Our reliable immunoassay sample testing service allows you to have the confidence you need to run your precious samples and provide you with the results you need to advance your research.

Begin the process in three easy steps:

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1) Select Your Assay

Choose from a wide variety of Q-Plex™ assays or create a custom plex assay.

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2) Ship Your Samples

View our shipping requirements below.

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3) Get Results

See results within 5-10 business days after receiving samples.

Our sample testing service allows for the measurement of multiple protein biomarkers for research use. We offer an extensive targeted menu of assays performed on our multiplex ELISA array platform (Q-Plex™) and applicable single ELISAs.

Save Time!

Running ELISAs can take hours out of your day – especially while measuring one protein at a time. Accelerate your research program by allowing us to run assays for you.

Save Sample!

We all know how valuable samples can be. Choose the biomarkers that work best for your research. With our Q-Plex™ technology, up to 18 different biomarkers can be assayed simultaneously in the same well, saving sample and money. Get more results from the same amount of sample.

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Q-View™ Advantage

Q-View™ Software provides an accurate and reliable assessment of analyte concentration along with descriptive statistics of data. Receive a full data report via email within 5-10 business days.

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Select Your Assay

Start your sample testing by selecting your sample species:


Only 8 Samples Required

If testing on analytes available on a retail kit there is an 8 samples minimum. If testing a custom panel, 16 samples are the minimum.

Please Note: Orders with over 50 samples and custom sample testing will experience a longer lead time to get your results.


Low Sample Volume

When possible, each sample is tested in triplicate. It is optimal for at least 200 μL of each sample to be sent per array. Based on your request, additional volume may be needed.

Sample Types Accepted

Validated sample types for Q-Plex™ assays include serum, plasma, and urine.  Cell culture supernatant, cell lysate, cell culture media, and/or tissue homogenates are also commonly used sample types that have shown positive results. Make sure to specify the type of sample and buffer constituents used for the samples on the form.

Clearly label each vial using permanent marking and provide a list of the samples in the shipment. Labeling should exactly match the digital manifest.

The most common samples customers send us are:

  • Serum
  • Plasma
  • Cell culture supernatants
  • Cell lysates
  • Bronchoalveolar lavage
  • Aqueous humor
  • Peritoneal fluid
  • Urine
  • Whole blood
  • Tissue homogenates
    • Tumor
    • Biopsy
    • Eye
    • Liver

Note: Due to the variety of methods and materials used in preparation, tissue homogenates and cell lysates have not been validated for this service. If you choose to send these samples types, please be aware that we are unable to guarantee satisfactory results.

Samples will be destroyed 3 months after the date of receipt. If requested at the time the order is placed, samples will be returned to the customer at the customer’s expense.

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Shipping Details

Sample should be shipped overnight, Monday through Thursday, frozen with 3-5 lbs. dry ice. Protect the samples from damage by putting them in a box or wrapped in bubble wrap and not loose among the dry ice as this will damage the vials and labeling.

Shipment should include a manifest listing all the samples shipped.

For assistance please contact:

or call 
US Toll Free: (888) 782-6797
Direct: (435) 752-0531

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Your Results


Fast Results!

The typical turnaround in 5 to 10 business days. A lead time estimate will be provided with each quote.

Please note: Lead times may vary with orders over 50 samples and custom sample testing.


Detailed Reports

All results are reported in a Microsoft Excel spreadsheet format containing raw data, charts, and calculated concentrations derived from regression models from each of the samples tested. A written report explaining the technology is also provided.

Not Finding What You Need?

Customize a Kit

Not seeing the biomarker or analyte you need? Customize your kit! The Q-Plex™ Custom Assays are fully quantitative ELISA-based Chemiluminescent assay kits allowing the concurrent measurement of up to 18 biomarkers or analytes.

Send in Your Samples

Choose up to 18 different biomarkers that will work best for your research. Send in your samples and let us run them for you. 

Contact a Representative

Have questions about the kit or interested in more information? Contact one of our representative to get all your questions answered. 

As researchers and problem solvers ourselves, we understand the value of sound data. We are proud to be a part of research that can better the world. We value the relationships, partnerships, and friendships that we have built with the people who trust and use our technology. We are committed to building these relationships. You can count on us to answer the phone and take time to thoroughly address questions or concerns about any of our products. In an industry that is reputed for grandiose claims, we trust that our quality standards and our customer service set us apart from the competition. If you’re happy with our products or if you think we can do something better, we hope you will let us know.